For my first interview, I sat through a phone pre-screen and an hour-long skills assessment proctored by their HR rep. He told me the results looked good and that he'd be getting back to me about scheduling a formal interview. Well he did get back to me the next day, to tell me "Oops, turns out the role was already filled. My bad. Feel free to reach out about other openings." So I did. I sent him a list of other openings on their website I'd applied to, and asked him if he could put in a good word with their respective hiring managers. I got radio silence from him from that point on, despite multiple attempts at communication. Eventually I learned on my own that those roles had already been filled, too.
Getting turned down for an open req is one thing: It sucks for sure, but it's to be expected when you're competing for work in the worst economy in a century. But having your time wasted and your hopes dashed by an incompetent and uncaring HR staff is quite another deal. I will never apply at Flexential again, and I recommend anyone else considering a job there to reconsider. The way they treat applicants is likely a pretty good indicator of the way they treat their employees.
I applied in-person. The process took 4 weeks. I interviewed at Flexential (Denver, CO) in Nov 2014
Interview
At ViaWest, they like to do panel interviews, the first ones are pretty intimidating, but once you are used to this interviews, they are pretty easy.
Normally they try to play the good cop bad cop game, if you caught this fast enough, they don't have a game, and you can answer with your best knowledge.
Candidates applying for Technical Support Engineer roles take an average of 30 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Flexential overall takes an average of 30 days.
Common stages of the interview process at Flexential as a Technical Support Engineer according to 2 Glassdoor interviews include:
Background check: 20%
Group panel interview: 20%
Phone interview: 20%
Presentation: 20%
Skills test: 20%
Here are the most commonly searched roles for interview reports -