I applied online. The process took 1+ week. I interviewed at Flight Centre Travel Group in Dec 2011
Interview
Since, I just started looking out for a change after few years, my intention was to get couple of interviews to see my market potential and to get an insight in to the interview process. My application process went smoothly through company website and got an acknowledgment next day. I got an invitation for telephonic interview by mail, time and date fixed.
Telephonic interview was pretty easy as expected probing the skills , past experience and predictable questions such as 'why do you want to work for this company ?'. The interviewer told me to complete the online skill and behavioral test online within next two days, which was almost one and half hr test. Questions were like any other psychometric tests and I felt the time was not sufficient enough to complete the test. Later I got the similar feed back from other candidates during my next phase of interview. Within a weeks time I received a call for group interview.
There were 6 candidates and two interviewers. After the initial intro, 3 situation based questions were asked to each candidate.
1. Recent experience in multi tasking
2. Narrate your recent , exceptional contribution to current/past employer
3. How do you organize yourself at work
Then each candidate got a sheet of paper explaining the base pay, commission potential and perks offered by company, which I found not as per my expectation
I interviewed at Flight Centre Travel Group (Sydney)
Interview
it was a great experience - thorough, insightful and very welcoming. I genuinely enjoyed myself through the entire process and appreciated the thoughtful questions and engaging conversations with the recruiters.
I interviewed at Flight Centre Travel Group (Auckland, Auckland)
Interview
Applied online. I got an email to progress to a phone interview. Had a phone interview. It lasted about 10 minutes. I got another email to say I didn't make it.
I interviewed at Flight Centre Travel Group (Melbourne)
Interview
Had to do phone interview, then assessment centre, then references. Then we got an offer to work 45 minutes away from home. Unfortunately I couldn't travel but it sounded ok.
Travel Consultant applicants have rated the interview process at Flight Centre Travel Group with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 40% positive. To compare, the company-average is 43.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Travel Consultant roles take an average of 12 days to get hired, when considering 45 user submitted interviews for this role. To compare, the hiring process at Flight Centre Travel Group overall takes an average of 13 days.
Common stages of the interview process at Flight Centre Travel Group as a Travel Consultant according to 45 Glassdoor interviews include:
Phone interview: 27%
Skills test: 16%
Personality test: 14%
Group panel interview: 14%
One on one interview: 12%
Background check: 6%
Presentation: 6%
IQ intelligence test: 4%
Other: 1%
Drug test: 1%
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