I applied online. The process took 4 weeks. I interviewed at Flight Centre Travel Group
Interview
1. Applied online
2. Phone interview
3. Online personality test
4. Group interview
5. Math & geography test
6. One on one interview
7. 3 weeks full time training
8. Practical test
9. Offered job officially
Interview questions [1]
Question 1
They don’t care about how well traveled you are, all they care about are your customer service skills.
Everyone is hired in an entry level consultant position and everything else is promoted internally.
Group interview goes for 3-6 hours. Approx. 30 people applicants. Group split into 2 half way through and one half are told to go home, while the other continues on.
I interviewed at Flight Centre Travel Group (Sydney)
Interview
it was a great experience - thorough, insightful and very welcoming. I genuinely enjoyed myself through the entire process and appreciated the thoughtful questions and engaging conversations with the recruiters.
I interviewed at Flight Centre Travel Group (Auckland, Auckland)
Interview
Applied online. I got an email to progress to a phone interview. Had a phone interview. It lasted about 10 minutes. I got another email to say I didn't make it.
I interviewed at Flight Centre Travel Group (Melbourne)
Interview
Had to do phone interview, then assessment centre, then references. Then we got an offer to work 45 minutes away from home. Unfortunately I couldn't travel but it sounded ok.
Travel Consultant applicants have rated the interview process at Flight Centre Travel Group with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 40% positive. To compare, the company-average is 43.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Travel Consultant roles take an average of 12 days to get hired, when considering 45 user submitted interviews for this role. To compare, the hiring process at Flight Centre Travel Group overall takes an average of 13 days.
Common stages of the interview process at Flight Centre Travel Group as a Travel Consultant according to 45 Glassdoor interviews include:
Phone interview: 27%
Skills test: 16%
Personality test: 14%
Group panel interview: 14%
One on one interview: 12%
Presentation: 6%
Background check: 6%
IQ intelligence test: 4%
Other: 1%
Drug test: 1%
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