I applied online. The process took 2 weeks. I interviewed at Flight Centre Travel Group
Interview
Hey guys, so I don't usually write in forums like this but I believe that finding these reviews really helped me in my interview! So if you have stumbled across this like I did then you're definitely on the right track!
So basically at the start of the day you get alot of information about Flight centre and are then asked to pair up with someone to "sell" them to the audience. You get around 4 minutes to ask each other questions before presenting them eg: have you travelled before? Where? Etc. You then get up in front of the group and deliver why your chosen partner would be great for the role. Confidence is key! Really sell them, even if they haven't travelled talk about them being friendly and easy to communicate and build a relationship with etc. I Don't think it matters all that much if they give a bad presentation about you as its really about your individual selling techniques so as long as you do a good presentation you'll be fine!
Next you have a mathematical and geography quiz which you are given 50 minutes to complete. Don't freak out because I absolutely suck at maths and didn't find it too difficult. The maths side of the test gives you alot of worded scenarios where you have to calculate percentages and prices but they give you a calculator so it's pretty straight forward. Please just make sure you read the questions and information provided, it's all there! I can't stress that part enough.The geography test is also pretty easy. The test asks you to name capital cities of some major places (Australia - Canberra, New Zealand - Wellington, Canada - Ottawa, Singapore - Singapore, USA - Washington DC etc - all pretty straight forward except for Singapore and for some Canada). Know some Australian beaches because we had a list to choose from.
Note that within this 50 minute time you'll each be called out one by one for about 5 minutes to sell a holiday to your mentor who acts as a "potential client". Again super easy!
Interview questions [6]
Question 1
I ran out of room eek! - Where is Alcatraz located
2 things you would do or attractions on the East coast of America (study both east and west because they may switch) as well as 2 things you would do in London
I interviewed at Flight Centre Travel Group (Sydney)
Interview
it was a great experience - thorough, insightful and very welcoming. I genuinely enjoyed myself through the entire process and appreciated the thoughtful questions and engaging conversations with the recruiters.
I interviewed at Flight Centre Travel Group (Auckland, Auckland)
Interview
Applied online. I got an email to progress to a phone interview. Had a phone interview. It lasted about 10 minutes. I got another email to say I didn't make it.
I interviewed at Flight Centre Travel Group (Melbourne)
Interview
Had to do phone interview, then assessment centre, then references. Then we got an offer to work 45 minutes away from home. Unfortunately I couldn't travel but it sounded ok.
Travel Consultant applicants have rated the interview process at Flight Centre Travel Group with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 40% positive. To compare, the company-average is 43.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Travel Consultant roles take an average of 12 days to get hired, when considering 45 user submitted interviews for this role. To compare, the hiring process at Flight Centre Travel Group overall takes an average of 13 days.
Common stages of the interview process at Flight Centre Travel Group as a Travel Consultant according to 45 Glassdoor interviews include:
Phone interview: 27%
Skills test: 16%
Group panel interview: 14%
Personality test: 14%
One on one interview: 12%
Background check: 6%
Presentation: 6%
IQ intelligence test: 4%
Other: 1%
Drug test: 1%
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