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      Technical Support Engineer Interview

      Apr 30, 2025
      Anonymous Interview Candidate
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Flock

      Interview

      Initially, my interview experience with Flock started off very positively. I met with a recruiter, a fellow Technical Support Engineer, a Product Experience team member, and the Chief of Staff. Each of these interactions were very positive, and each of the team members asked great questions (and asked follow up questions if they felt anything was still unclear). I was genuinely very excited to join the team based on these interactions. My final interview is where things began to quickly sour. The final interview with the director was cut short by 10 minutes. When I asked a question about Core Values, I got a response that Core Values are typically “fluff”, but then alignment to the Core Values was quoted as a deciding factor in my rejection. Finally, I was told there was a singular question that I did not answer sufficiently, but no attempt to prod for more information was made by the director. To make matters worse, the job listing was reposted the day after my interview, with a largely reduced salary range (the starting range was decreased by $30k). Flock clearly doesn’t know how to value the Support Engineer function, nor do they care about the actual skills required for this role. It seems that Flock is more interested in finding the person with perfect answers to “culture” questions. This was an absolutely demoralizing way to end an interview experience that I was genuinely excited about. Flock needs to move the director-level interview up in the interview process if such critical decisions are going to be made based on an answer to a single question.

      Interview questions [1]

      Question 1

      What is some constructive feedback that you’ve received?
      Answer question
      1