Patient Service Representative applicants have rated the interview process at Franciscan Health with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 74.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Patient Service Representative roles take an average of 18 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Franciscan Health overall takes an average of 19 days.
Common stages of the interview process at Franciscan Health as a Patient Service Representative according to 3 Glassdoor interviews include:
Drug test: 21%
One on one interview: 21%
Skills test: 21%
Background check: 14%
IQ intelligence test: 7%
Phone interview: 7%
Presentation: 7%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Franciscan Health
Interview
The interview process was great. The HR director was on time and very kind. Was asked most of the usual questions. Went over application and was asked about previous employment. Went over what the job entailed. Wanted to make sure that I was able to work nights, weekends and holidays even though I mainly worked the 1st shift. I had to take a typing test and had to make 40WPM with few or no errors. If you didn't pass it you had about 3 tries to do so. You had to be able to pass a drug screening and background check.
Other Patient Service Representative Interview Reviews for Franciscan Health
I applied online. The process took 3 weeks. I interviewed at Franciscan Health (Hammond, IN) in Sep 2014
Interview
Very detailed with lots of information about about the position and the foundation of the facilities and franciscan alliance values and mission . It's a three step process ,and a great company
Interview questions [1]
Question 1
What makes you a great candidate for this position
I applied online. The process took 2 weeks. I interviewed at Franciscan Health (Indianapolis, IN) in Sep 2014
Interview
The conversation was very laid back and easy to converse with the interviewers. Good experience overall. Prior healthcare experience or a health related education is valuable. I had no healthcare experience when interviewed, but I utilized my strong academic background to answer most of the questions.
Interview questions [1]
Question 1
Describe a situation when you and an employee did not agree on something? How was it resolved?