The process took 1+ week. I interviewed at Freshworks (New Delhi)
Interview
Well, the first round was an aptitude test which was of mcqs testing the proficiency in the language. It also had four situation based essay questions.
The second round was an interview, basically a conversational type to know you better.
The third was a presentation round. My interviewer was Mr. Maljeev Rafi, who is the director of customer support at freshworks. Well, he seemed disinterested, he had something running on his mind. With all due respect to him, he was disturbed of something I guess. He was not listening to me at all.
Well, I felt like the interview went very well, but I was not selected. I gave a presentation on their product called freshservice and a module called service catalog in the best way I could. But, it's fine, there might have been something wrong with my approach too.
Interview questions [1]
Question 1
Why Freshworks?
Why Customer Support?
Qualities of a Customer Support Agent.
Difference between IP address and Mac Address.
What is an IP Config?
I applied through college or university. The process took 1 day. I interviewed at Freshworks in Aug 2018
Interview
The interview had few rounds such as Screening test, Group discussion,Personal interview with HR . The HR interview had 5 to 6 questions after which the decision is revealed.
I applied through college or university. I interviewed at Freshworks
Interview
Had an online round with 4 essay type questions and Grammer questions. After that, there was a GD round. I didn't get selected in the GD round. The GD Round topic was Can Women be Managers