Question 1

Does Freshworks pay their employees well?

Accepted Answer

According to anonymously submitted Glassdoor reviews, Freshworks employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Freshworks. This rating has decreased by 1% over the last 12 months.

Question 2

How satisfied are employees working at Freshworks?

Accepted Answer

46% of Freshworks employees would recommend working there to a friend based on Glassdoor reviews. Employees also rated Freshworks 3.4 out of 5 for work life balance, 3.2 for culture and values and 3.1 for career opportunities.

Question 3

What are the top reviewed jobs at Freshworks?

Accepted Answer

Senior Software Engineer (164), Software Engineer (161), Product Specialist (96), Lead Software Engineer (77), Account Executive (75), Customer Success Manager (67), Account Manager (45), Business Development Executive (42), Business Development Manager (40), Technical Account Manager (39), Senior Account Executive (36), Sales (31), Technical Account Manager (TAM) (30), Sales Development Representative (SDR) (27), Manager (25)

Question 4

What are the pros of working at Freshworks according to real employee reviews?

Accepted Answer

"Culture is good and office enviroment is good to go" ((in 424 reviews)); "Good work culture and it's great to balance with work and personal life." ((in 200 reviews)); "good work life balance and office." ((in 191 reviews)); "Great people to work with" ((in 132 reviews)); "Free food and goodies" ((in 130 reviews))

Question 5

What are the cons of working at Freshworks according to real employee reviews?

Accepted Answer

"Micro management and no promotions" ((in 77 reviews)); "When you stuck with bad manager try to move other team or else rating and all will be affected" ((in 68 reviews)); "Poor leadership and confusing messaging" ((in 62 reviews)); "favoritism and partiality is the major issue" ((in 12 reviews)); "Frequent management changes at the top has lead this issue not being noticed at all since they have assumingly have bigger problems to deal with." ((in 11 reviews))

Question 6

What are employees saying about Freshworks layoffs in 2026?

Accepted Answer

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Freshworks layoffs and their outlook for job security at Freshworks in 2026.

Question 7

What are the top reviewed Freshworks locations?

Accepted Answer

San Mateo, Denver, New York, San Bruno, San Francisco, Los Angeles, Madison, Bellevue, Raleigh, Austin, Dallas, Sacramento, Germantown, Fernandina Beach, Spring Hill, Boston, Hillsdale

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Good learning environment, but lacks direction now

Great office culture but demands high performance

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