I applied through college or university. The process took 1+ week. I interviewed at Freshworks (Chennai) in Feb 2025
Interview
interview process consisted of an initial discussion with the recruiter, followed by a technical/functional interview focusing on my experience and skills. The conversation also included scenario-based questions and role-specific discussions
Other Product Support Specialist Interview Reviews for Freshworks
I applied online. I interviewed at Freshworks (New Delhi) in Aug 2020
Interview
Initially it will be online test which consists of 30 multiple choice questions and for essay type questions. Second round is taken by senior team member in the project and basically it is relevant to scenario and questions based on your resume.
Interview questions [1]
Question 1
best customer you have handled and worst customer you have handled