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      Freshworks

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      Technical Support Representative Interview

      Feb 5, 2019
      Anonymous Interview Candidate
      New Delhi
      No offer
      Negative experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at Freshworks (New Delhi) in Feb 2019

      Interview

      The interview started with a first round of written test which is quite easy. Also contains some descriptive questions based on scenarios. Second round was technical and the interviewer was not so technical. So he googled some questions which are irrelevant to my previous job roles and the current job description. Yet I answered them with all the patience on earth. Later some ITIL questions which I was able to crack easily. After waiting for 3 hours, they came and said that, for my tenure they expect more technical knowledge. I gave a nice feedback to them to improve their standard of questions based on the job role while interviewing tenured candidates. The interviewer was an amateur and doesn't know much apart from his current role....

      Interview questions [1]

      Question 1

      How do you connect three computers using cables in a network without a modem...?
      1 Answer

      Freshworks interviews FAQs

      • Here are the most commonly searched roles for interview reports -

        1. Senior Software Engineer(164) ;
        2. Software Engineer(162) ;
        3. Product Specialist(96) ;
        4. Lead Software Engineer(77) ;
        5. Account Executive(76) ;
        6. Customer Success Manager(67) ;
        7. Account Manager(45) ;
        8. Business Development Executive(42) ;
        9. Business Development Manager(40) ;
        10. Technical Account Manager(39) ;
        11. Senior Account Executive(36) ;
        12. Sales(31) ;
        13. Technical Account Manager (TAM)(30) ;
        14. Sales Development Representative (SDR)(27) ;
        15. Solutions Engineer(26) .


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      Jobs at Freshworks

      22 jobs in United States
      Customer Success Manager
      Boston, MA
      ·
      $109K - $134K /yr
      (Employer provided)
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      Strategic Customer Success Manager
      Boston, MA
      ·
      $142K - $176K /yr
      (Employer provided)
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      Principal Customer Success Engineer
      Bellevue, WA
      ·
      $150K - $185K /yr
      (Employer provided)
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      Lead Customer Success Engineer
      Denver, CO
      ·
      $139K - $170K /yr
      (Employer provided)
      View job
      Principal Customer Success Engineer
      Denver, CO
      ·
      $140K - $175K /yr
      (Employer provided)
      View job
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