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      Freshworks

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      Related searches: Freshworks reviews | Freshworks jobs | Freshworks salaries | Freshworks benefits
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      Customer Success Interview

      Aug 7, 2019
      Anonymous Interview Candidate
      No offer
      Positive experience
      Difficult interview

      Application

      I interviewed at Freshworks

      Interview

      I applied through my University. We had questions based on general verbal and essay writing, case study for first round. The next round was GD and we had to speak on general topics. Final round was face to face interview where 5 different people interviewed us for 5 times and we clear any 3 we are likely to get job.

      Interview questions [1]

      Question 1

      Questions based on buisness tactics. Technical questions based on our interest and problem statements to solve.
      Answer question

      Other Customer Success Interview Reviews for Freshworks

      Customer Success Interview

      Jan 27, 2026
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied through other source. I interviewed at Freshworks

      Interview

      Consisted of 3 rounds but the questions were a bit generic...it felt like they didn't know what they were looking for. Two flags I picked up on: 1) the recruiter was very cagey about sharing anything about salary bands and really insisted that I share first, which is a huge red flag especially when working in the UK. 2) at the end of the interview with the hiring manager they indicated that I should continue through the process and meet other people in the team. Fast forward 3-4 weeks later and no word despite a few follow-ups. Ultimately they went with another candidate, which happens, but to say 'yes let's move you forward' and then ghost for weeks is yet another red flag.

      Interview questions [1]

      Question 1

      How many accounts and how much revenue have you managed.
      Answer question

      Customer Success Interview

      Jan 21, 2022
      Anonymous employee
      London, England
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through an employee referral. The process took 3 weeks. I interviewed at Freshworks (London, England) in Oct 2021

      Interview

      There were four to five conversations spanning two weeks' time. It was well structured, so kudos to the in-house recruiting team. Each interviewer represented a different department and had very candid conversations. Team culture is very important to Freshworks. A very encouraging experience.

      Interview questions [1]

      Question 1

      You have the opportunity to present a mock QBR to a select panel
      Answer question

      Customer Success Interview

      Sep 6, 2019
      Anonymous Interview Candidate
      Chennai
      Declined offer
      Positive experience
      Average interview

      Application

      I applied through college or university. The process took 2 days. I interviewed at Freshworks (Chennai)

      Interview

      Round 1: English Comprehension 50 Qns Round 2: Group Discussion Round 3: Direct Interview (3 Rounds) Round 4: HR Interview Overall, the English Questions and GD was easy. It requires a lot of talking skills.

      Interview questions [1]

      Question 1

      Convince the interviewer to install a setup in their office
      Answer question

      Freshworks interviews FAQs

      • Here are the most commonly searched roles for interview reports -

        1. Senior Software Engineer(164) ;
        2. Software Engineer(162) ;
        3. Product Specialist(96) ;
        4. Lead Software Engineer(77) ;
        5. Account Executive(76) ;
        6. Customer Success Manager(67) ;
        7. Account Manager(45) ;
        8. Business Development Executive(42) ;
        9. Business Development Manager(40) ;
        10. Technical Account Manager(39) ;
        11. Senior Account Executive(36) ;
        12. Sales(31) ;
        13. Technical Account Manager (TAM)(30) ;
        14. Sales Development Representative (SDR)(27) ;
        15. Solutions Engineer(26) .


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    • Jobs at Freshworks

      23 jobs in United States
      Principal Customer Success Engineer
      Denver, CO
      ·
      $140K - $175K /yr
      (Employer provided)
      View job
      Principal Customer Success Engineer
      Bellevue, WA
      ·
      $150K - $185K /yr
      (Employer provided)
      View job
      Technical Curriculum Developer
      Boston, MA
      ·
      $110K - $142K /yr
      (Employer provided)
      View job
      Customer Success Manager
      Boston, MA
      ·
      $109K - $134K /yr
      (Employer provided)
      View job
      Technical Curriculum Developer
      San Mateo, CA
      ·
      $115K - $150K /yr
      (Employer provided)
      View job
      View all Customer Success Jobs