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      Freshworks

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      Related searches: Freshworks reviews | Freshworks jobs | Freshworks salaries | Freshworks benefits
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      Customer Support Interview

      Aug 8, 2019
      Anonymous Interview Candidate
      No offer
      Positive experience
      Easy interview

      Application

      I applied through college or university. I interviewed at Freshworks

      Interview

      Initially, they shortlisted the students using an online test. Then there is a Group Discussion and 3 rounds of HR. The GD is about a current trending topic and the HR round is somewhat testing your communication skill, how you are strong at language and convincing people.

      Interview questions [1]

      Question 1

      GD: What is your opinion about the world's biggest statue built by our PM? Then they filtered a huge amount of students using GD.
      Answer question
      2

      Other Customer Support Interview Reviews for Freshworks

      Customer Support Interview

      Nov 3, 2023
      Anonymous Interview Candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied through college or university. I interviewed at Freshworks in Nov 2023

      Interview

      Total number of rounds-4 1 . Online test - 90 min Basic Vocabulary (tenses,active and passive voice, fill in the blanks. 2 .Group Discussion 3 .Technical Interview 4 .HR interview

      Interview questions [1]

      Question 1

      GD topic is Evolution of Social Media
      Answer question
      1

      Customer Support Interview

      Sep 12, 2023
      Anonymous Interview Candidate
      Chennai
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied through college or university. The process took 2 weeks. I interviewed at Freshworks (Chennai) in Sep 2023

      Interview

      at first, we had group description round and then 2 round of interviews.first round was technical some fundamental of cs,and then about the projects since i am fresher then about the role and asked genral questions

      Interview questions [1]

      Question 1

      asked why you choose this role
      Answer question
      5

      Customer Support Interview

      Aug 6, 2022
      Anonymous Interview Candidate
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Freshworks in May 2022

      Interview

      It was good and was easy, but I got a better offer so had to reject it eventually. Prepare about the company and be strong with your resume Be confident while answering. The panel members are super chill. The only thing will be noted is how good your communication is and that's it.

      Interview questions [1]

      Question 1

      Intro About role Scenario based questions random questions to test your communication
      Answer question
      1

      Freshworks interviews FAQs

      • Here are the most commonly searched roles for interview reports -

        1. Senior Software Engineer(164) ;
        2. Software Engineer(162) ;
        3. Product Specialist(96) ;
        4. Lead Software Engineer(77) ;
        5. Account Executive(76) ;
        6. Customer Success Manager(67) ;
        7. Account Manager(45) ;
        8. Business Development Executive(42) ;
        9. Business Development Manager(40) ;
        10. Technical Account Manager(39) ;
        11. Senior Account Executive(36) ;
        12. Sales(31) ;
        13. Technical Account Manager (TAM)(30) ;
        14. Sales Development Representative (SDR)(27) ;
        15. Solutions Engineer(26) .


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      Jobs at Freshworks

      32 jobs in United States
      Customer Success Manager
      Boston, MA
      ·
      $109K - $134K /yr
      (Employer provided)
      View job
      Strategic Customer Success Manager
      Boston, MA
      ·
      $142K - $176K /yr
      (Employer provided)
      View job
      HR Operations Manager
      San Mateo, CA
      ·
      $133K - $215K /yr
      (Employer provided)
      View job
      Senior Strategic Channels & Alliances Manager
      Boston, MA
      ·
      $162K - $200K /yr
      (Employer provided)
      View job
      SI Partner Manager, North America
      San Mateo, CA
      ·
      $174K - $215K /yr
      (Employer provided)
      View job
      View all Customer Support Jobs