I heard Freshworks nurtures its relationship with it's employees and ensures they are happy and thus, productive. However, after having applied to this organization and not hearing from anyone from the recruitment team for over a month, I got in touch with a few people I know in this company. I did have a telephonic interview with a Customer Success Manager who then asked me to wait for the HR to get back to me for scheduling a physical interview. After over a month from then, I did receive a call from the HR team asking me for similar details that I had already shared previously. About month from then, I had received an email from the same HR member mentioning that they are not going forward with my application, without mentioning any reason whatsoever and I got no response even after my request for sharing their reason for not processing my application, over the very same email. To an external, this does portray a negative image about the organization and I suggest the responsible looks into such matters at the earliest. The way we treat people outside the organization says a lot about what we think of ourselves. I'm sharing this feedback with the sole purpose of Freshworks not missing out on any potential employees who are eagerly looking for a platform to shine.