Account Manager applicants have rated the interview process at Freshworks with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 53% positive. This is according to Glassdoor user ratings.
Candidates applying for Account Manager roles take an average of 7 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Freshworks overall takes an average of 24 days.
Common stages of the interview process at Freshworks as a Account Manager according to 2 Glassdoor interviews include:
Phone interview: 100%
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I applied through a recruiter. The process took 1 week. I interviewed at Freshworks (San Mateo, CA) in Sep 2019
Interview
First was a call with the recruiter (30 mins) to learn about my previous experience and skills. She then set a 30 minute video interview with the Team Lead a few days later. The interview started and the Lead suggested I was "job hopping" because I was interested in this opportunity. 20 minutes into the interview, she was distracted by her phone and laptop and then cut me off while it was my time for questions saying something urgent came up. She apologized and said the recruiter would follow up. Two days later I received an email saying they were moving forward with someone else. This was probably one of the least professional interviews I've experienced.
Quick response after reaching out via LinkedIn. The interview was clear, professional, and respectful. No artificial pressure questions – instead, genuine interest in my background and personality. Overall, a very positive impression of the process.
They just had one round for me the guy who interviewed is from account management team. Didnt ask any technical question but was asking about my experience etc. gave unnecessary hype for the role i dont understand why .
The interview process at Freshworks is structured, engaging, and candidate-friendly, typically consisting of multiple stages to assess both technical expertise and cultural fit. Candidates appreciate the friendly interviewers, clear expectations, and smooth coordination throughout the process.