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      Freshworks

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      Technical Support Interview

      Oct 14, 2020
      Anonymous Interview Candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. I interviewed at Freshworks

      Interview

      1 online test. This is a screening process 3 stages of interview. Only based on your performances in every interview you'll get the offer letter. Interviews are designed to see how cool you are when they put pressure on you.

      Interview questions [1]

      Question 1

      Mostly about the product
      Answer question

      Other Technical Support Interview Reviews for Freshworks

      Technical Support Interview

      Sep 27, 2025
      Anonymous employee
      Accepted offer
      Positive experience
      Average interview

      Application

      I interviewed at Freshworks

      Interview

      Simple 2 interview round with respective manager. 1 st with HR nd then with Manager . Which he was very good in the call and pretty much chill. Hr was also good guided through the whole process from day one

      Technical Support Interview

      Oct 23, 2024
      Anonymous employee
      Chennai
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I interviewed at Freshworks (Chennai)

      Interview

      Knowledge about APIs and problem solving skills in an escalation and tackle situation and win over the customer experience and credibility. knowledge about product workflows and troubleshooting skills using SQL and logs is a necessary and usage of third party marketplace applications and META channels knowledge is required

      Interview questions [1]

      Question 1

      Knowledge about APIs and problem solving skills in a escalation
      Answer question

      Technical Support Interview

      Oct 9, 2023
      Anonymous Interview Candidate
      Chennai
      No offer
      Positive experience
      Difficult interview

      Application

      I applied online. The process took 1 day. I interviewed at Freshworks (Chennai) in Oct 2023

      Interview

      First round Group discussion. Second round technical round.Third round HR round. For group discussion you need to have a excellent communication skills. They select only the candidates who are fluent in English.

      Interview questions [1]

      Question 1

      Tell me about yourself? About project
      Answer question

      Freshworks interviews FAQs

      • Here are the most commonly searched roles for interview reports -

        1. Senior Software Engineer(164) ;
        2. Software Engineer(162) ;
        3. Product Specialist(96) ;
        4. Lead Software Engineer(77) ;
        5. Account Executive(76) ;
        6. Customer Success Manager(67) ;
        7. Account Manager(45) ;
        8. Business Development Executive(42) ;
        9. Business Development Manager(40) ;
        10. Technical Account Manager(39) ;
        11. Senior Account Executive(36) ;
        12. Sales(31) ;
        13. Technical Account Manager (TAM)(30) ;
        14. Sales Development Representative (SDR)(27) ;
        15. Solutions Engineer(26) .


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      Jobs at Freshworks

      21 jobs in United States
      Lead - Solution Engineer
      Boston, MA
      ·
      $144K - $177K /yr
      (Employer provided)
      View job
      Lead Customer Success Engineer
      Denver, CO
      ·
      $139K - $170K /yr
      (Employer provided)
      View job
      Principal Customer Success Engineer
      Denver, CO
      ·
      $140K - $175K /yr
      (Employer provided)
      View job
      Principal Customer Success Engineer
      Bellevue, WA
      ·
      $150K - $185K /yr
      (Employer provided)
      View job
      Principal Customer Success Engineer
      San Mateo, CA
      ·
      $150K - $185K /yr
      (Employer provided)
      View job
      View all Technical Support Jobs