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      Freshworks

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      Customer Support Interview

      Aug 11, 2021
      Anonymous Interview Candidate
      Chennai
      No offer
      Positive experience
      Average interview

      Application

      I applied online. I interviewed at Freshworks (Chennai) in Feb 2021

      Interview

      It was pretty good and mostly they'd be seeing the communication skills. Confident should be must and interact as much you can.It took 15-20 minutes and try to score as an admiring person to that company.

      Interview questions [1]

      Question 1

      Why freshworks and why do you choose this role.
      Answer question

      Other Customer Support Interview Reviews for Freshworks

      Customer Support Interview

      Nov 3, 2023
      Anonymous Interview Candidate
      No offer
      Positive experience
      Average interview

      Application

      I applied through college or university. I interviewed at Freshworks in Nov 2023

      Interview

      Total number of rounds-4 1 . Online test - 90 min Basic Vocabulary (tenses,active and passive voice, fill in the blanks. 2 .Group Discussion 3 .Technical Interview 4 .HR interview

      Interview questions [1]

      Question 1

      GD topic is Evolution of Social Media
      Answer question
      1

      Customer Support Interview

      Sep 12, 2023
      Anonymous Interview Candidate
      Chennai
      No offer
      Neutral experience
      Difficult interview

      Application

      I applied through college or university. The process took 2 weeks. I interviewed at Freshworks (Chennai) in Sep 2023

      Interview

      at first, we had group description round and then 2 round of interviews.first round was technical some fundamental of cs,and then about the projects since i am fresher then about the role and asked genral questions

      Interview questions [1]

      Question 1

      asked why you choose this role
      Answer question
      5

      Customer Support Interview

      Aug 6, 2022
      Anonymous Interview Candidate
      Declined offer
      Positive experience
      Easy interview

      Application

      I applied online. I interviewed at Freshworks in May 2022

      Interview

      It was good and was easy, but I got a better offer so had to reject it eventually. Prepare about the company and be strong with your resume Be confident while answering. The panel members are super chill. The only thing will be noted is how good your communication is and that's it.

      Interview questions [1]

      Question 1

      Intro About role Scenario based questions random questions to test your communication
      Answer question
      1

      Freshworks interviews FAQs

      • Here are the most commonly searched roles for interview reports -

        1. Senior Software Engineer(164) ;
        2. Software Engineer(162) ;
        3. Product Specialist(96) ;
        4. Lead Software Engineer(77) ;
        5. Account Executive(76) ;
        6. Customer Success Manager(67) ;
        7. Account Manager(45) ;
        8. Business Development Executive(42) ;
        9. Business Development Manager(40) ;
        10. Technical Account Manager(39) ;
        11. Senior Account Executive(36) ;
        12. Sales(31) ;
        13. Technical Account Manager (TAM)(30) ;
        14. Sales Development Representative (SDR)(27) ;
        15. Solutions Engineer(26) .


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      Jobs at Freshworks

      33 jobs in United States
      Customer Success Manager
      Boston, MA
      ·
      $109K - $134K /yr
      (Employer provided)
      View job
      Strategic Customer Success Manager
      Boston, MA
      ·
      $142K - $176K /yr
      (Employer provided)
      View job
      Director, Marketing Operations
      San Mateo, CA
      ·
      $220K - $270K /yr
      (Employer provided)
      View job
      Business Development Manager
      Boston, MA
      ·
      $53K - $66K /yr
      (Employer provided)
      View job
      AI Product Marketing Manager
      San Mateo, CA
      ·
      $161K - $200K /yr
      (Employer provided)
      View job
      View all Customer Support Jobs