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      Freshworks

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      Technical Support Specialist Interview

      Jan 27, 2023
      Anonymous employee
      Chennai
      Accepted offer
      Positive experience
      Difficult interview

      Application

      I applied through college or university. The process took 1 week. I interviewed at Freshworks (Chennai) in Feb 2021

      Interview

      Had two technical interviews with managers and an HR interview. Asked about my academic background because I was being hired directly from college. Very cordial experience. Good experience overall and I was hired at the end of it. Results came in and I was made an offer.

      Interview questions [1]

      Question 1

      My technical background with my degree
      Answer question

      Freshworks interviews FAQs

      • Technical Support Specialist applicants have rated the interview process at Freshworks with 4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 53% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Technical Support Specialist roles take an average of 7 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Freshworks overall takes an average of 24 days.
      • Common stages of the interview process at Freshworks as a Technical Support Specialist according to 1 Glassdoor interviews include:

        One on one interview:  33%

        Skills test:  33%

        IQ intelligence test:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Senior Software Engineer(164) ;
        2. Software Engineer(162) ;
        3. Product Specialist(96) ;
        4. Lead Software Engineer(77) ;
        5. Account Executive(76) ;
        6. Customer Success Manager(67) ;
        7. Account Manager(45) ;
        8. Business Development Executive(42) ;
        9. Business Development Manager(40) ;
        10. Technical Account Manager(39) ;
        11. Senior Account Executive(36) ;
        12. Sales(31) ;
        13. Technical Account Manager (TAM)(30) ;
        14. Sales Development Representative (SDR)(27) ;
        15. Solutions Engineer(26) .


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