I applied through other source. I interviewed at GPC Asia Pacific (Melbourne) in Aug 2019
Interview
The process was simple and good. I was welcomed by the receptionist and had to sign it. Then HR escorted me to the interview room, where the Service Desk manager and one more interviewer was present.
Interview questions [1]
Question 1
They saw my CCNA certification, so they asked do i know how to work around switches?
what do you think about customer service?
technical questions:
1)How will you find out desktop ip add using CMD?
2) How will you check whether the server is working or not by using CMD?
3) Someone cannot log in on their workstations? troubleshooting process?
4) Printer troubleshooting process?
5) the internal and external support process?
6) a few more which I don't recall it now..!!!
I applied online. I interviewed at GPC Asia Pacific (Rowville) in Apr 2023
Interview
The interview process was very easy going. I had just one round of interview and I secured the employment. Great process in recruitment, enabling thorough evaluation of candidates skills and cultural fit.