I applied online. I interviewed at GoFundMe in Aug 2015
Interview
Seven lengthy questions that are emailed to you about your experience in customer service and what you would do for customers in the event that they emailed the company. They want you to explain in detail what you'd do in specific situations if dealing with customers. They email you back to let you know if you are moving on.
Interview questions [1]
Question 1
When it comes to customer service, what primary influences come to mind? Additionally, list any specific authors, books or blogs related to customer support that you have read, if any.