Store Associate applicants have rated the interview process at Goodwill with 1.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 56% positive. To compare, the company-average is 63.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Store Associate roles take an average of 7 days to get hired, when considering 19 user submitted interviews for this role. To compare, the hiring process at Goodwill overall takes an average of 11 days.
Common stages of the interview process at Goodwill as a Store Associate according to 19 Glassdoor interviews include:
One on one interview: 33%
Drug test: 22%
Background check: 18%
Skills test: 12%
Phone interview: 6%
IQ intelligence test: 4%
Presentation: 4%
Group panel interview: 2%
Here are the most commonly searched roles for interview reports -
I applied in-person. The process took 1 week. I interviewed at Goodwill (Bellmore, NY) in Dec 2013
Interview
The first step was applying and answering a few questions on the spot. If you seemed like a viable candidate, you'd receive a phone call for an in-person interview. Several basic retail questions were asked, specifically how you would handle certain situations.
Interview questions [1]
Question 1
How would you handle a situation where a customer was upset?
Very simple and easy. They were patient and kind especially as it was my first interview being a high school senior. I highly recommend to anyone trying to make a quick dollar and experience retail like no other store.
I applied online. The process took 1 week. I interviewed at Goodwill (Larchmont, NY) in Dec 2024
Interview
Interview very informal, set up for several candidates with several interviewers but ended up being one on one as the other candidates did not show up and the other interviewers were unavailable. Not a lot of detail about The job but mostly about my experience. No reply received.
I applied online. The process took 1 week. I interviewed at Goodwill (Olathe, KS) in Jan 2024
Interview
It went pretty easy, took 15 minutes and I was hired on the spot. They mostly talk about your availability and why’d you like to work there. I usually let them know I can adjust to what they need.