Great. Felt great and comfortable environment. Manager was awesome as well. Will recommend to friends and family. Loved it. Thanks. I would recommend virtual interviews as an option. Especially for handicap people
Quick interview process as they were trying to make a quick decision. Had 3 interviews with different folks from the team. The last interview included a mock pitch but last minute they decided not to include it and just do a regular interview.
Interview questions [1]
Question 1
What would a manager need to do in order for you to say I’m quitting
I applied online. The process took 1 week. I interviewed at Grubhub (Chicago, IL)
Interview
The first step was a call with a recruiter who then scheduled a one round interview with two managers present on the call - very quick process with fast response times from the Grubhub team.
Interview questions [1]
Question 1
A hobby of mine and how I would pitch to someone that they try it
The interview consisted of a total of 4 interviews. 1 screening, interview with 2 account managers, and 1 other person. Everyone was nice. One the managers was a little cold, but the other account manager was very good at interviewing and making me feel comfortable.
Customer Service Representative (CSR) applicants have rated the interview process at Grubhub with 2.4 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 63% positive. To compare, the company-average is 59.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative (CSR) roles take an average of 14 days to get hired, when considering 19 user submitted interviews for this role. To compare, the hiring process at Grubhub overall takes an average of 18 days.
Common stages of the interview process at Grubhub as a Customer Service Representative (CSR) according to 19 Glassdoor interviews include:
Phone interview: 28%
One on one interview: 23%
Drug test: 15%
Group panel interview: 13%
Background check: 13%
Skills test: 3%
Personality test: 3%
Presentation: 3%
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