I applied through other source. The process took 1 day. I interviewed at HONK Technologies (Los Angeles, CA)
Interview
It was pretty quick. A friend told me about the job so I sent my resume through email right away. I came in for an interview and was called back that same day for an offer.
Interview questions [1]
Question 1
Role Play (customer calling) (have to be very empathetic)
I applied online. The process took 2 weeks. I interviewed at HONK Technologies (Spanish Fork, UT) in May 2021
Interview
There were a total of three interviews. Initially, I interviewed with HR and then two different managers. I was asked why I had applied and relevant work history. The staff was friendly and gladly answered all my questions.
Interview questions [1]
Question 1
Relevant work experience as a customer service rep. Operations specialist is another term used for call center CSR.
Operations Specialist applicants have rated the interview process at HONK Technologies with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 63.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Operations Specialist roles take an average of 8 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at HONK Technologies overall takes an average of 4 days.
Common stages of the interview process at HONK Technologies as a Operations Specialist according to 2 Glassdoor interviews include:
One on one interview: 22%
Skills test: 11%
Other: 11%
Personality test: 11%
Drug test: 11%
Group panel interview: 11%
Presentation: 11%
Background check: 11%
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