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      Hawk Ridge Systems

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      Technical Support Representative Interview

      Sep 10, 2015
      Anonymous Interview Candidate
      Mississauga, ON
      No offer
      Positive experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Hawk Ridge Systems (Mississauga, ON) in Feb 2015

      Interview

      Initial Phone Interview with Manager, and then an on-site interview with a local representative. The phone interview was intensive, with a lot of questions asked. Very good interview questions. The on-site interview started with a skills assessment test, and then was a straight-forward discussion of the job in general, as well as more questions about my background and job history. Overall, the process was typical, with great people involved from the company.

      Interview questions [1]

      Question 1

      Give an example of a challenging situation you have been in with regards to a support issue, and what you did to resolve it
      Answer question
      1

      Hawk Ridge Systems interviews FAQs

      • Technical Support Representative applicants have rated the interview process at Hawk Ridge Systems with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 69.2% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Technical Support Representative roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Hawk Ridge Systems overall takes an average of 16 days.
      • Common stages of the interview process at Hawk Ridge Systems as a Technical Support Representative according to 1 Glassdoor interviews include:

        Phone interview:  33%

        Skills test:  33%

        One on one interview:  33%

      • Here are the most commonly searched roles for interview reports -

        1. Account Manager(11) ;
        2. Technical Support Engineer(9) ;
        3. Sales(8) ;
        4. Account Executive(2) ;
        5. Account Subscription Manager(2) ;
        6. Anonymous(2) ;
        7. Applications Engineer(2) ;
        8. Inside Sales Representative(2) ;
        9. Order Management Specialist(2) ;
        10. Sales Executive(2) ;
        11. Sales Manager(2) ;
        12. Sales Representative(2) .


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