I applied online. The process took 2 weeks. I interviewed at Health Advocate (Plymouth Meeting, PA) in Oct 2017
Interview
The interview that wasn't.
After an excellent telephone interview, I was invited to come in for a personal interview. First I was given an assessment test consisting of 4 parts...Spelling & Grammar, Telephone Etiquette, Basic Computer Skills and INTERNET EXPLORER! How does one test for Internet Explorer, you may ask. Well, I passed the first 3 tests with flying colours, but did not make the grade on the last one...odd, because I had been working with internet explorer for the past 7 years on my job! I was denied an interview.
Not only was I disappointed and frustrated, but curious as to how a company can judge a potential employee's worth, based on 4 somewhat irrelevant tests.
Given both my work and life experiences, I know I am the perfect fit, for that position. I bring unique life experiences to the table, that would make me a superior employee for this job.
They will never know what they passed up.
7
Other Claims Specialist Interview Reviews for Health Advocate
I applied online. I interviewed at Health Advocate (Plymouth Meeting, PA) in May 2019
Interview
Interview process was great. I did a phone interview first. and then was scheduled for ftf ...Came in 2 days later and took a prove it test first two of them. And then interviewed supervisor and then director of the dept.
I applied online. The process took 1 week. I interviewed at Health Advocate (Plymouth Meeting, PA) in Sep 2017
Interview
I went through the phone screening, then was offered to go onsite to complete the skills assessments. After passing the assessments you go right to an interview with a manager. After interviewing with the manager, the supervisor wanted to speak with me too (asking the exact same questions from a sheet of paper as the manager). Both interviewers were very friendly and it felt more conversational than interrogational.
Interview questions [1]
Question 1
Basic behavioral questions, such as name a time when you dealt with an upset customer and how you handled it.