I applied online. The process took 1 day. I interviewed at HealthPartners (Bloomington, MN) in Sep 2017
Interview
The overall interview process was great.
They were extremely professional while also creating a very comfortable, welcoming environment. My interviewers were so personable and made me feel like I would fit in with the company culture.
After the interview, I was given a tour around the office an
Interview questions [1]
Question 1
Describe a time where you had to quickly solve a customer issue?
I applied through an employee referral. I interviewed at HealthPartners
Interview
Pretty straightforward questions, none of the questions were surprising. Routine interview questions you have been asked before in other interviews. Like conflict with coworkers or patients, how do you handle that?
Interview questions [1]
Question 1
Asked about how you handle conflict with a coworker or a patient
I applied through an employee referral. I interviewed at HealthPartners (Bloomington, MN) in Jan 2021
Interview
They were extremely friendly and willing incite to on what the job would be like on the regular. They were also very flexible on the time and day that you would meet for the interviews.
Member Service Representative applicants have rated the interview process at HealthPartners with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 88% positive. To compare, the company-average is 67.8% positive. This is according to Glassdoor user ratings.
Candidates applying for Member Service Representative roles take an average of 15 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at HealthPartners overall takes an average of 22 days.
Common stages of the interview process at HealthPartners as a Member Service Representative according to 8 Glassdoor interviews include:
Phone interview: 24%
Background check: 20%
One on one interview: 20%
Group panel interview: 12%
Personality test: 8%
Skills test: 8%
Presentation: 4%
IQ intelligence test: 4%
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