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      HealthPartners

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      Related searches: HealthPartners reviews | HealthPartners jobs | HealthPartners salaries | HealthPartners benefits
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      Member Service Representative Interview

      Jan 20, 2021
      Anonymous Interview Candidate
      Bloomington, MN
      No offer
      Positive experience
      Average interview

      Application

      I applied through an employee referral. I interviewed at HealthPartners (Bloomington, MN) in Jan 2021

      Interview

      They were extremely friendly and willing incite to on what the job would be like on the regular. They were also very flexible on the time and day that you would meet for the interviews.

      Interview questions [1]

      Question 1

      Why are you leaving your current job?
      Answer question

      Other Member Service Representative Interview Reviews for HealthPartners

      Member Service Representative Interview

      Jul 24, 2023
      Anonymous employee
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied through an employee referral. I interviewed at HealthPartners

      Interview

      Pretty straightforward questions, none of the questions were surprising. Routine interview questions you have been asked before in other interviews. Like conflict with coworkers or patients, how do you handle that?

      Interview questions [1]

      Question 1

      Asked about how you handle conflict with a coworker or a patient
      Answer question
      1

      Member Service Representative Interview

      Oct 7, 2017
      Anonymous employee
      Bloomington, MN
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 1 day. I interviewed at HealthPartners (Bloomington, MN) in Sep 2017

      Interview

      The overall interview process was great. They were extremely professional while also creating a very comfortable, welcoming environment. My interviewers were so personable and made me feel like I would fit in with the company culture. After the interview, I was given a tour around the office an

      Interview questions [1]

      Question 1

      Describe a time where you had to quickly solve a customer issue?
      Answer question

      HealthPartners interviews FAQs

      • Member Service Representative applicants have rated the interview process at HealthPartners with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 88% positive. To compare, the company-average is 67.8% positive. This is according to Glassdoor user ratings.
      • Candidates applying for Member Service Representative roles take an average of 15 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at HealthPartners overall takes an average of 22 days.
      • Common stages of the interview process at HealthPartners as a Member Service Representative according to 8 Glassdoor interviews include:

        Phone interview:  24%

        One on one interview:  20%

        Background check:  20%

        Group panel interview:  12%

        Personality test:  8%

        Skills test:  8%

        Presentation:  4%

        IQ intelligence test:  4%

      • Here are the most commonly searched roles for interview reports -

        1. Registered Nurse(38) ;
        2. Member Services Representative(22) ;
        3. Member Service Representative(18) ;
        4. Manager(17) ;
        5. Analyst(14) ;
        6. Clinic Assistant(14) ;
        7. Business Analyst(13) ;
        8. Physician(11) ;
        9. Certified Medical Assistant (CMA)(10) ;
        10. Administrative Assistant(9) ;
        11. Supervisor(9) ;
        12. Customer Service Representative(8) ;
        13. Intern(8) ;
        14. Pharmacy Technician(7) ;
        15. Physical Therapist(7) .


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      Jobs at HealthPartners

      5 jobs in United States
      Service Center Representative
      Minneapolis, MN
      ·
      $20 - $29 /hr
      (Employer provided)
      View job
      Medical Receptionist
      Lima, OH
      ·
      $18 - $18 /hr
      (Employer provided)
      View job
      Service Center Representative - TRIA Orthopedics
      Bloomington, MN
      ·
      $20 - $29 /hr
      (Employer provided)
      View job
      Medical Billing Specialist - Medicaid
      Lima, OH
      ·
      $22 - $22 /hr
      (Employer provided)
      View job
      Patient Access Representative
      Hudson, WI
      ·
      $19 - $28 /hr
      (Employer provided)
      View job
      View all Member Service Representative Jobs