Healthfirst Customer Service Representative interview questions
based on 3 ratings - Updated Jul 13, 2023
Easyinterview difficulty
Very positiveinterview experience
How others got an interview
100%
Applied online
Applied online
Interview search
3 interviews
Healthfirst interviews FAQs
Customer Service Representative applicants have rated the interview process at Healthfirst with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 58.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 7 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Healthfirst overall takes an average of 28 days.
Common stages of the interview process at Healthfirst as a Customer Service Representative according to 3 Glassdoor interviews include:
Phone interview: 100%
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First a phone call interview and then a face to face online interview. Interviews were pretty normal just getting familiar and answering the basic questions. Took about 30-40 minutes for the second part.
The interviewer asked some pretty generic customer service question, definitely didn’t care about me as a person. You could probably look up customer service interview questions and it’ll be exactly what was asked