Hilton Grand Vacations interview questions

On line app, followed by face to face interview, followed by panel interview and presentation

The human resourse officer conducts a pre screening over the phone with questions such as," Name a situation where you went above and beyond your normal duties and why," "name a time where you had a difficult customer, what did you do and what was the outcome." Then they offer you to come to a face to face interview and they ask you similar questions from the phone interview.All Hiltons are different.