Customer Service Representative (CSR) applicants have rated the interview process at Hudson Valley Credit Union with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 50% positive. To compare, the company-average is 65.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative (CSR) roles take an average of 2 days to get hired, when considering 2 user submitted interviews for this role. To compare, the hiring process at Hudson Valley Credit Union overall takes an average of 19 days.
Common stages of the interview process at Hudson Valley Credit Union as a Customer Service Representative (CSR) according to 2 Glassdoor interviews include:
Phone interview: 100%
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I applied online. The process took 2 days. I interviewed at Hudson Valley Credit Union (Hyde Park, NY) in May 2024
Interview
Emailed me to make the schedule the interview, got om the call, talent acquisition had me resend my resume, she said it was missing, asked me some questions. Asked for a in person at the Hyde Park branch. Said she would send me over all the documents. Never got the documents, called and left 4 messages, only to receive an email they hired in house. Very unorganized.
Interview questions [1]
Question 1
Level of CSR experience? Personal background info? Hourly rates?
An online application leading to a phone interview with a person in Human Resources leading to an in person interview which involved questions around experience and qualifications interest in the position and availability et cetera very standard interview in professional manner with an assistant manager