Candidates applying for Complaints Handler roles take an average of 14 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at Huntswood overall takes an average of 8 days.
Common stages of the interview process at Huntswood as a Complaints Handler according to 1 Glassdoor interviews include:
Phone interview: 33%
Background check: 33%
Skills test: 33%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at Huntswood (Leeds, England) in Oct 2019
Interview
Basic Interview with Test. Interview included very easy and expected questions about transferable skills and previous employment. Some basic competency-based questions. Lasted about 20 mins. Test involved spotting grammatical errors in a piece of text, a basic addition calculation, and writing a letter in response to a complaint.
Interview questions [1]
Question 1
Tell me about some situations where you have worked to tight deadlines.
I applied online. The process took 1 day. I interviewed at Huntswood (Leeds, England) in Oct 2022
Interview
Based on information provided on your CV, they will ask about what you have done in previous roles. This is not so much of an interview process, more so a general chat.
Interview questions [1]
Question 1
Not really interview questions, just a chat about your previous roles based on your CV
Initial call discussing eligibility, previous experience, etc. then invited to an assessment day where you have an interview and complete a numerical and verbal assessment. All in all very simple and straight forward.