I applied online. I interviewed at ID.me in Sep 2021
Interview
I was asked a series of basic interview questions. I had a maximum of 15 minutes per interviewer. Each interviewer took notes of your response to certain questions. I was done in 20 minutes.
Interview questions [1]
Question 1
Culture values ?
How do you deal with difficult customers?
I spoke with three different staff members from a variety of different departments and answered some personality questions. There was not much to it. The process may have changed since my hiring.
It was quite a rigorous process. I had a phone interview then video interview. Also had to send some assessment earlier and once I passed it, did a written assessment also.
Interview questions [1]
Question 1
Past experience, what projects I have worked on, how I handle stress etc
Member Service Representative I (MSR I) applicants have rated the interview process at ID.me with 2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 35.2% positive. This is according to Glassdoor user ratings.
Common stages of the interview process at ID.me as a Member Service Representative I (MSR I) according to 3 Glassdoor interviews include:
Presentation: 18%
Phone interview: 18%
Drug test: 18%
IQ intelligence test: 18%
Group panel interview: 9%
Personality test: 9%
One on one interview: 9%
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