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      Principal Product Manager - Identity Interview

      Nov 1, 2023
      Anonymous Interview Candidate
      No offer
      Negative experience

      ID.me interviews FAQs

      • Candidates applying for Principal Product Manager - Identity roles take an average of 21 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at ID.me overall takes an average of 26 days.
      • Common stages of the interview process at ID.me as a Principal Product Manager - Identity according to 1 Glassdoor interviews include:

        Other:  50%

        Phone interview:  50%

      • Here are the most commonly searched roles for interview reports -

        1. Trusted Referee(60) ;
        2. Member Support Representative(52) ;
        3. Customer Service Representative(17) ;
        4. Member Service Representative(16) ;
        5. General Support Representative(15) ;
        6. Team Lead(14) ;
        7. General Support(12) ;
        8. Trusted Referee Document Reviewer(10) ;
        9. Quality Assurance Analyst(9) ;
      Easy interview

      Application

      I applied online. The process took 3 weeks. I interviewed at ID.me in Oct 2023

      Interview

      Spoke to the recruiter ( a contractor really who had an ID.me email), then Hiring Manager (SVP level) and then an Engineering leader (SVP level). After a 45 minute Zoom call with the hiring manager, was told I would be considered for other Principal PM roles at ID. me along with the one I applied for. I was then given a case study. ( How do you get ID.me existing customers to use ID.me more). I spent 3 days thinking this through and writing up a multi-page response (almost 18 pages with words, mind maps, etc.) I was supposed to discuss this with another Product lead. NEVER HAPPENED. Instead spoke to the Engineering Lead for a 'culture' interview. I have no idea how he judged culture fit. He seemed like a real good and smart person regardless (ex Google and all that).2 Anyways, 2 days later got a rejection. Felt really weird and unprofessional. My suggestion is to not work as hard as I did on the case study. Not worth it unless you want to just keep your brain sharp.

      Interview questions [1]

      Question 1

      How do you get ID.me existing customers to use ID.me more
      Answer question
      3
      Software Engineer
      (9) ;
    • Sales(7) ;
    • Fraud Analyst(6) ;
    • Member Support Specialist(6) ;
    • Product Manager(6) ;
    • Director of Community Outreach(5) .
    • Jobs at ID.me

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      ·
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      ·
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      (Employer provided)
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      Customer Onboarding Manager
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      ·
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      (Employer provided)
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      Customer Onboarding Manager
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      ·
      $175K - $205K /yr
      (Employer provided)
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