Customer Support Consultant applicants have rated the interview process at IDEXX Laboratories with 2.7 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 55% positive. To compare, the company-average is 57.5% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Support Consultant roles take an average of 24 days to get hired, when considering 11 user submitted interviews for this role. To compare, the hiring process at IDEXX Laboratories overall takes an average of 29 days.
Common stages of the interview process at IDEXX Laboratories as a Customer Support Consultant according to 11 Glassdoor interviews include:
Phone interview: 24%
One on one interview: 21%
Group panel interview: 21%
Background check: 10%
Skills test: 10%
Personality test: 7%
IQ intelligence test: 3%
Presentation: 3%
Here are the most commonly searched roles for interview reports -
I applied through a staffing agency. The process took 3 weeks. I interviewed at IDEXX Laboratories in Oct 2017
Interview
Submitted my application and was called in for an interview within two weeks. Interviewed with department manager and a higher up manager. About a week after the interview I was offered a position, only downside is that I had to wait two months to actually start the job due to their availability.
I applied online. I interviewed at IDEXX Laboratories in Jul 2023
Interview
First, I was contacted by a recruiter who set up a phone interview, then a virtual interview was scheduled with the hiring manager and two team members. The virtual interview was a couple of months ago and it seemed to go well. Interviewers were friendly, but it felt rushed and impersonal, as they just rapid fired questions at me. I did not receive an offer but did receive an email stating that I should apply to the next hiring class in October, as they had liked me and still wanted to consider me. I applied as soon as the posting was live, and I reached out to the hiring manager I had previously interviewed with to express my interest again. I never heard back and received an automated rejection email 2-3 weeks later. I'm not sure as to why they made the effort to tell me that they wanted to consider me for the next hiring class, only to give me false hope, ghost me, and waste more of my time.
Interview questions [1]
Question 1
How many calls per day do you take in your current role?
I applied online. The process took 3 weeks. I interviewed at IDEXX Laboratories (Hoofddorp) in Oct 2019
Interview
I got contacted by a recruiter. After a phone interview, I got selected for an interview in their offices. After the interview, I did not hear from them at all. I contacted the recruiter around 2 weeks later, and he said other person was selected for the job. What bothers me the most I that I spent time andresources , and they did not took 5 minutes to let me know their decision. This should be really improved.
I applied through other source. I interviewed at IDEXX Laboratories (Hoofddorp) in Jun 2019
Interview
Very unprofessional behaviour of a recruiter. I was interviewed by a recruiter who had told me that he will talk about me with a hiring manager and then they will let me know about the further steps. Since that time, no one has contacted me again and I am very happy in my new job. This kind of behaviour is unprofessional and unacceptable for me.