Customer Service Representative (CSR) applicants have rated the interview process at Independence Blue Cross with 2.1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 73% positive. To compare, the company-average is 70% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative (CSR) roles take an average of 48 days to get hired, when considering 15 user submitted interviews for this role. To compare, the hiring process at Independence Blue Cross overall takes an average of 23 days.
Common stages of the interview process at Independence Blue Cross as a Customer Service Representative (CSR) according to 15 Glassdoor interviews include:
One on one interview: 22%
Skills test: 19%
Drug test: 17%
Phone interview: 14%
Background check: 11%
Presentation: 8%
Group panel interview: 6%
Personality test: 3%
Here are the most commonly searched roles for interview reports -
I applied through a staffing agency. I interviewed at Independence Blue Cross (Philadelphia, PA)
Interview
quick, asked about my experience and then explained the role. They provided me the opportunity to ask questions as well. Overall it lasted about 30 mins and the interviewed was very friendly which made me more comfortable.
I interviewed at Independence Blue Cross (Philadelphia, PA)
Interview
The interview process was three rounds. It was over the phone and very pleasant until they dropped me off at the very end with no warning. They just moved on to someone better.
I applied online. I interviewed at Independence Blue Cross (Philadelphia, PA)
Interview
Interview wasn't a bad experience, some behavioral questions. Interviewer was polite and approachable. The questions were more about how you would deal with certain situations and what experience you had. Also, details about the company and some of what the job entails.
Interview questions [1]
Question 1
About past experience relatable to position applying for.