I applied through an employee referral. The process took 1 week. I interviewed at Insight Global
Accepted offer
Positive experience
Average interview
Application
I applied through a recruiter. The process took 1 day. I interviewed at Insight Global (Minneapolis, MN) in Jan 2016
Interview
The interview was in front of 4 hiring managers. We went through my background and history of employment. We then went through their workplace, processes, and expectations from their employees.
Interview questions [1]
Question 1
What was my most difficult situation that I have ever dealt with in my customer service experience?
interview was very brief, but they didn't ask many technical questions, or questions pertaining to certain skills that would allow me to find the perfect position. i believe the recruiters do their best with limited resources/knowledge of the positions they are hiring for.
I applied through a recruiter. The process took 3 weeks. I interviewed at Insight Global (San Ramon, CA) in Feb 2017
Interview
Interview process went through a few filters: a couple of phone interviews, person to person interviews. Everything was done by very professional individuals. Company gave me the chance to relocate from one State to where the job is located before I could continue with my person to person interview.
Help Desk Support applicants have rated the interview process at Insight Global with 3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 54.4% positive. This is according to Glassdoor user ratings.
Candidates applying for Help Desk Support roles take an average of 10 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Insight Global overall takes an average of 14 days.
Common stages of the interview process at Insight Global as a Help Desk Support according to 3 Glassdoor interviews include:
Group panel interview: 20%
Phone interview: 20%
Drug test: 20%
Background check: 10%
Presentation: 10%
One on one interview: 10%
Skills test: 10%
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