I applied through an employee referral. I interviewed at Instructure (London, England)
Interview
Terrible, kept me hanging for months. At the interview itself, the CEO didn't stand up to greet me, neither did he once look up to ask questions. Very unprofessional as he wore a baseball cap throughout.
Interview questions [1]
Question 1
How to take your team to the next level of success?
I applied online. The process took 4 weeks. I interviewed at Instructure in Apr 2024
Interview
30 minute recruiter screen which would be followed by 3 more rounds of interviews, including one hiring manager meeting, one panel meeting, and a final VP meeting.
During the screen, the recruiter said he’d be moving me forward to the next round with the hiring manager and that I would hear from him in 24-48 hours for scheduling. Not only did he never follow up, but I reached out proactively two more times with no response. It is inexcusable for a recruiter to ghost you after telling you their timeline for follow up. Not a good representation for this company.
Interview questions [1]
Question 1
How do you build trust with internal and external stakeholders?
I applied through an employee referral. I interviewed at Instructure (London, England) in Aug 2020
Interview
I had a 30 minute call with the Recruiter and a 45 minute call with the Hiring Manager. The next stage was a presentation but I decided not to move forward in the process as I had received another job offer.
Customer Success Manager applicants have rated the interview process at Instructure with 2.5 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 25% positive. To compare, the company-average is 56% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Success Manager roles take an average of 33 days to get hired, when considering 4 user submitted interviews for this role. To compare, the hiring process at Instructure overall takes an average of 21 days.
Common stages of the interview process at Instructure as a Customer Success Manager according to 4 Glassdoor interviews include:
Group panel interview: 44%
Phone interview: 44%
One on one interview: 11%
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