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      Intercom

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      Solutions Engineer Interview

      Mar 26, 2026
      Anonymous Interview Candidate
      No offer
      Negative experience
      Average interview

      Application

      I applied through a recruiter. I interviewed at Intercom

      Interview

      Very weird. I was contacted by an Intercom recruiter, seemed keen to progress me to hiring manager interview, requested my availability which I provided, I didn’t hear back from him for 10 days. He requested more availability which again I provided via their ATS, then he ghosted me.

      Interview questions [1]

      Question 1

      This was a standard recruiter screen so running through my experience and history.
      Answer question

      Other Solutions Engineer Interview Reviews for Intercom

      Solutions Engineer Interview

      Dec 16, 2025
      Anonymous Interview Candidate
      Dublin, Dublin
      No offer
      Positive experience
      Average interview

      Application

      I applied through a recruiter. The process took 4 weeks. I interviewed at Intercom (Dublin, Dublin)

      Interview

      The interview process spanned approximately three weeks and included six stages: an initial conversation with a recruiter, an interview with the hiring manager, two cultural fit interviews, a panel interview involving a presales-style product demonstration, and a final follow-up with the recruiter. While the team was professional throughout, the overall process felt longer than necessary. Some interviews were cancelled during the process with limited communication, which made it difficult to understand the timeline and next steps. For the panel interview, expectations around the product demo were not very clearly defined, and there was limited guidance available for preparation. I reached out to my assigned buddy for support but did not receive much direction.

      Interview questions [1]

      Question 1

      Make sure you know the company values and how you handle customers in the past for them values.
      Answer question

      Intercom interviews FAQs

      • Here are the most commonly searched roles for interview reports -

        1. Product Engineer(32) ;
        2. Account Executive(19) ;
        3. Sales(13) ;
        4. Customer Support Specialist(9) ;
        5. Manager(9) ;
        6. Marketing(9) ;
        7. Executive Assistant(8) ;
        8. Sales Development Representative (SDR)(8) ;
        9. Customer Support Engineer(7) ;
        10. Engineering Manager(7) ;
        11. Product Designer(7) ;
        12. Product Manager(7) ;
        13. Senior Software Engineer(7) ;
        14. Customer Success Manager(6) ;
        15. Technical Support Engineer(6) .


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      Jobs at Intercom

      5 jobs in United States
      Solutions Engineer - LATAM (Portuguese Speaking)
      Chicago, IL
      ·
      $147K - $194K /yr
      (Employer provided)
      View job
      Solutions Engineer - LATAM (Portuguese Speaking)
      San Francisco, CA
      ·
      $163K - $215K /yr
      (Employer provided)
      View job
      Pre-Sales Senior Engagement Manager
      Chicago, IL
      ·
      $134K - $160K /yr
      (Employer provided)
      View job
      Senior / Principal Demo Engineer
      San Francisco, CA
      View job
      Senior Manager, Forward Deployed Engineering
      San Francisco, CA
      ·
      $252K - $280K /yr
      (Employer provided)
      View job
      View all Solutions Engineer Jobs