Initial round with recruiter, One round with hiring manager, case submission, loop (back to back) interviews with three different product leads including VP. The HR was pretty responsive and helpful in making me understand the entire process, and what types of questions will be asked

Probably the most random interview process I’ve seen. I applied for a role at Intercom via their website. A person got in touch for a 30 mins screening. They talked to me about a different role from the one that I applied for and asked some very basic, generic behavioural questions. I got a rejection email after a day, for a different role from the one I applied for. No feedback offered. There is no way in the 15 minutes we talked about my experience I said anything remotely controversial. Probably just pumping up the interview metrics and wasting candidates time.