Sales Associate applicants have rated the interview process at JCPenney with 1.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 68% positive. To compare, the company-average is 72.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Associate roles take an average of 7 days to get hired, when considering 640 user submitted interviews for this role. To compare, the hiring process at JCPenney overall takes an average of 13 days.
Common stages of the interview process at JCPenney as a Sales Associate according to 640 Glassdoor interviews include:
One on one interview: 25%
Background check: 18%
Group panel interview: 18%
Personality test: 8%
Skills test: 8%
Drug test: 7%
Phone interview: 6%
Presentation: 6%
IQ intelligence test: 3%
Other: 1%
Here are the most commonly searched roles for interview reports -
I applied online. I interviewed at JCPenney in Jun 2017
Interview
The interview went well. It was a group interview and there were 11 of us. They asked us to tell our name, job history, why jcp, and interesting fact about ourselves. Then they divided us into 2 groups for a team building exercise called the "Next big thing". It was fun but I would appreciate it if they at least let me know if I didn't get a job or not. The lady said she would email all of us at 5pm the next day but I didn't get any email. I emailed and asked her to confirm if I didn't but she never replied. Very disappointed.
Easy, got hired in 1 week and was able to start as soon as possible. It was a good process and I liked the people I interviewed with. The culture is off to a positive start.
The interview process begins with an initial screening to review qualifications and experience. Selected candidates then participate in one or more interviews with the hiring team, which may include behavioral and role-specific questions. Final candidates may be asked to complete an assessment or meet with senior stakeholders before a hiring decision is made. Candidates are kept informed throughout the process.
I applied online. I interviewed at JCPenney in Oct 2025
Interview
Pretty easy going, lasted about 20 minutes, Interview questions mixed with questions about scheduling and desired about of hours. Completed a tour and discussed the role, along with cross training
Interview questions [1]
Question 1
Describe a time where you had to address conflict in the workplace.