Sales Associate applicants have rated the interview process at JCPenney with 1.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 68% positive. To compare, the company-average is 72.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Sales Associate roles take an average of 7 days to get hired, when considering 640 user submitted interviews for this role. To compare, the hiring process at JCPenney overall takes an average of 13 days.
Common stages of the interview process at JCPenney as a Sales Associate according to 640 Glassdoor interviews include:
One on one interview: 25%
Background check: 18%
Group panel interview: 18%
Personality test: 8%
Skills test: 8%
Drug test: 7%
Phone interview: 6%
Presentation: 6%
IQ intelligence test: 3%
Other: 1%
Here are the most commonly searched roles for interview reports -
I applied online. The process took 2 days. I interviewed at JCPenney (Miami, FL) in Jul 2014
Interview
I applied online and within days i was called by the manager for an interview. When i went inside, surprisingly there were 3 other people waiting inside. (Southland Mall in Miami Florida) The manger put us in a room and gave us a sheet of paper and we had to pick 1 out of 4 new business ideas for the company. After that the managers walked out to talk about us i guess. When they came back they gave us a scenario. I had to act like i worked in the footwear department and i had to sell the product to the manager. We were all told to come back tomorrow and meet th manager so im guessing we all got the job.
Interview questions [1]
Question 1
What would you do if your department didnt have the correct shoe size?
Easy, got hired in 1 week and was able to start as soon as possible. It was a good process and I liked the people I interviewed with. The culture is off to a positive start.
The interview process begins with an initial screening to review qualifications and experience. Selected candidates then participate in one or more interviews with the hiring team, which may include behavioral and role-specific questions. Final candidates may be asked to complete an assessment or meet with senior stakeholders before a hiring decision is made. Candidates are kept informed throughout the process.
I applied online. I interviewed at JCPenney in Oct 2025
Interview
Pretty easy going, lasted about 20 minutes, Interview questions mixed with questions about scheduling and desired about of hours. Completed a tour and discussed the role, along with cross training
Interview questions [1]
Question 1
Describe a time where you had to address conflict in the workplace.