Long, many steps. 1 pre call and then 2 further interviews. received a call back after each interview after around 10 days. interviews were pretty simple, easy questions around customer service
Interview questions [1]
Question 1
describe a difficult customer you've dealt with and how did you manage it
I interviewed at JD Group (Brighton, England) in May 2024
Interview
JD Sports interview process was quick, efficient, and friendly, making me feel comfortable, though it felt slightly unprofessional at times with informal communication and relaxed structure during the overall experience.
I applied online. The process took 1 day. I interviewed at JD Group (Ilford, England) in Nov 2020
Interview
Large Group interview
Role play required to view customer service skills and sell add on item to customer
One by one people were kicked out during the interview
Other management staff would come in and discuss what they do and ask quick round of questions that your expected to answer very quickly
Interview lasted hours
Interview questions [1]
Question 1
About past experiences?
Talk about yourself and what your currently doing ?
Availability?
Role play selling crept protect ?