John Lewis & Partners Selling Partner interview questions

Group interview no one to one interview lasted about an hour , most people came dressed in jeans or sports wear only a handful looked smart very disappointing all round how they can choose the right staff this way I do no understand, no wonder John Lewis customer service reviews are not as good as they used to be

Group interview We were sat in small groups and given 15 minutes to consider a range of scenarios and write down what we do in those situations. Then as a group we had to discuss each of them whilst a partner listened to our answers, how you interacted etc. It was a relaxed and enjoyable process and a good opportunity to show your team work and communication skills. After the group activity we were given a sheet to complete with a range of similar scenario based questions to privately fill out.