Customer Service Representative applicants have rated the interview process at Kennametal with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 58.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 8 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Kennametal overall takes an average of 25 days.
Common stages of the interview process at Kennametal as a Customer Service Representative according to 3 Glassdoor interviews include:
Drug test: 22%
Group panel interview: 22%
Background check: 22%
Phone interview: 22%
One on one interview: 11%
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I applied through an employee referral. The process took 2 weeks. I interviewed at Kennametal (Fort Mill, SC) in Feb 2014
Interview
I had a family friend hand my resume to management. I received a phone interview within 2 days. An in person interview was scheduled within a day of the phone interview. The interview itself was relatively easy and no questions asked caught me off guard.
Interview questions [1]
Question 1
This was a very straight forward interview. I can honestly say I did not run into any questions that caught me off guard.
Very clear and rather quick Interview Process. The company keeps you updated about the decisions weather it's positive or negative. Three stage review (online): first meeting with the hiring company, then with the Kennametal's representatives, and last with the company's CEO. The exact salary is set at the end of the process.
Interview questions [1]
Question 1
Do you see yourself in this company within 3 years?
Why are you interested in this exact offer?
What type of communication do you prefer: written, calls, F2F?