Customer Service Representative (CSR) applicants have rated the interview process at Kennametal with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 67% positive. To compare, the company-average is 58.1% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative (CSR) roles take an average of 8 days to get hired, when considering 3 user submitted interviews for this role. To compare, the hiring process at Kennametal overall takes an average of 25 days.
Common stages of the interview process at Kennametal as a Customer Service Representative (CSR) according to 3 Glassdoor interviews include:
Group panel interview: 22%
Background check: 22%
Phone interview: 22%
Drug test: 22%
One on one interview: 11%
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Very clear and rather quick Interview Process. The company keeps you updated about the decisions weather it's positive or negative. Three stage review (online): first meeting with the hiring company, then with the Kennametal's representatives, and last with the company's CEO. The exact salary is set at the end of the process.
Interview questions [1]
Question 1
Do you see yourself in this company within 3 years?
Why are you interested in this exact offer?
What type of communication do you prefer: written, calls, F2F?
I applied through an employee referral. The process took 2 weeks. I interviewed at Kennametal (Fort Mill, SC) in Feb 2014
Interview
I had a family friend hand my resume to management. I received a phone interview within 2 days. An in person interview was scheduled within a day of the phone interview. The interview itself was relatively easy and no questions asked caught me off guard.
Interview questions [1]
Question 1
This was a very straight forward interview. I can honestly say I did not run into any questions that caught me off guard.