I applied online and they later emailed me to set up a screening interview over the phone, which lasted about 15-20 minutes just to get to know me and ask basic questions. After the screening, they reached out to set up an in-person interview that lasted just under an hour.
Interview questions [1]
Question 1
There was a role-play scenario in which I had to talk about one of Key's products.
The process took 2 weeks. I interviewed at KeyBank (Syracuse, NY) in Feb 2019
Interview
Three 30 minutes interviews, one of which being a sales-roleplay, all within the span of an hour and a half. Each interview was with two people than changed each time, six in total. All of the interviewers were kind and gave good feedback.
Interview questions [1]
Question 1
Name a time you had to overcome a challenge and how did you do it
I applied online. The process took 3 weeks. I interviewed at KeyBank (Syracuse, NY) in Feb 2019
Interview
Full day interview with multiple high level regional managers. Rotated between 3 interviews and a sales pitch at the end of them. The best advice I can give is to be prepared and know why they are different from other banks.
Retail Banking applicants have rated the interview process at KeyBank with 3.2 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 83% positive. To compare, the company-average is 64% positive. This is according to Glassdoor user ratings.
Candidates applying for Retail Banking roles take an average of 18 days to get hired, when considering 6 user submitted interviews for this role. To compare, the hiring process at KeyBank overall takes an average of 26 days.
Common stages of the interview process at KeyBank as a Retail Banking according to 6 Glassdoor interviews include:
Drug test: 24%
One on one interview: 24%
Group panel interview: 18%
Skills test: 18%
Background check: 12%
Phone interview: 6%
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