Guest Service Leader applicants have rated the interview process at Kwik Trip with 2.8 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 88% positive. To compare, the company-average is 72.6% positive. This is according to Glassdoor user ratings.
Candidates applying for Guest Service Leader roles take an average of 12 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at Kwik Trip overall takes an average of 18 days.
Common stages of the interview process at Kwik Trip as a Guest Service Leader according to 8 Glassdoor interviews include:
One on one interview: 29%
Phone interview: 19%
Drug test: 19%
Background check: 14%
Skills test: 10%
IQ intelligence test: 5%
Group panel interview: 5%
Here are the most commonly searched roles for interview reports -
I applied in-person. The process took 1 day. I interviewed at Kwik Trip in Feb 2019
Interview
They usually call you for a phone interview. The second interview would be in person and usually lasts for less than an hour with the store leader and assistant store leader. Dress for an interview, it will make them impressed. Many people come in with jeans and a t-shirt.
Interview questions [1]
Question 1
Many of the questions were about your personality, what have you done to help someone else? Values and core beliefs. They do ask for weekends and holidays as needed. Other questions would be how would you handle certain situations, difficult or other ones like bribery.
I applied through an employee referral. The process took 2 weeks. I interviewed at Kwik Trip (Madison, WI) in Jun 2025
Interview
Very thorough; real life examples requested. They really care about getting the right people in place for their stores. Be aware and prepared on company history so you can answer the questions and get the job. .
Interview questions [1]
Question 1
When have you had a difficult message to get across to the team? How did you do it?
Relaxed and quick to the point. Be prepared for questions based on experience in Guest service specifically. Could vary from one on one interview to more than just the interviewer
Interview questions [1]
Question 1
An experience where you made a difference in someone's life
I applied online. The process took 2 days. I interviewed at Kwik Trip (Manitowoc, WI) in Jan 2022
Interview
So I was hired like 6 months ago and that was my third time applying to kwik trip and being hired then. 5 months later my store leader recommended me to apply for the guest service leader position, and by all means I did it because I want to grow in this fun company. Had to just do a formal interview with the district leader her questions were really mind tricky, and I did let her know that and I’m also young and don’t have a lot of experience but I do have enough!