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      Customer Care Advocate Interview

      Jul 16, 2019
      Anonymous Interview Candidate
      Dallas, TX
      No offer
      Negative experience
      Average interview

      Application

      I applied online. The process took 2 weeks. I interviewed at Lantern (Dallas, TX) in Dec 2018

      Interview

      I applied online. Then received an email to schedule an interview. I went to the interview and my interviewer was an hour late. Then I was told the person who was suppose to interview me was not there that day. After the interview was told to follow up in two months. I did and received no response.

      Interview questions [1]

      Question 1

      What are your weaknesses?
      Answer question
      6

      Other Customer Care Advocate Interview Reviews for Lantern

      Customer Care Advocate Interview

      Aug 28, 2024
      Anonymous employee
      Dallas, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I interviewed at Lantern (Dallas, TX) in Aug 2024

      Interview

      The interviewer made it feel personal and I wasn’t bombarded with a lot of questions I enjoyed the work environment. The dress code was business casual and I will enjoy this career.

      Interview questions [1]

      Question 1

      How would you handle a customer that is upset do to surprise billing?
      Answer question
      1