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    • Jobs at LegalZoom

      8 jobs in United States
      Senior Training & Enablement Specialist
      Reno, NV
      ·
      $46K - $73K /yr
      (Employer provided)
      View job
      Staff AI UX Product Designer
      Los Angeles, CA
      ·
      $141K - $249K /yr
      (Employer provided)
      View job
      Business Startup Specialist
      Las Vegas, NV
      ·
      $65K - $100K /yr
      (Employer provided)
      View job
      Senior Art Director
      Mountain View, CA
      ·
      $124K - $155K /yr
      (Employer provided)
      View job
      Senior Art Director
      Los Angeles, CA
      ·
      $124K - $155K /yr
      (Employer provided)
      View job
      View all IT Customer Care Specialist Jobs

      LegalZoom interviews FAQs

      • IT Customer Care Specialist applicants have rated the interview process at LegalZoom with 1 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 100% positive. To compare, the company-average is 49.4% positive. This is according to Glassdoor user ratings.
      • Candidates applying for IT Customer Care Specialist roles take an average of 30 days to get hired, when considering 1 user submitted interviews for this role. To compare, the hiring process at LegalZoom overall takes an average of 24 days.
      • Common stages of the interview process at LegalZoom as a IT Customer Care Specialist according to 1 Glassdoor interviews include:

        Phone interview:  50%

        Group panel interview:  50%

      • Here are the most commonly searched roles for interview reports -

        1. Sales(43) ;
        2. Sales Specialist(38) ;
        3. Customer Service Representative(22) ;
        4. Software Engineer(21) ;
        5. Sales Representative(18) ;
        6. Manager(17) ;
        7. Senior Software Engineer(15) ;
        8. Sales Associate(14) ;
        9. Tax Associate
      (12) ;
    • Director(11) ;
    • Senior Tax Associate(11) ;
    • Document Specialist(10) ;
    • Account Manager(9) ;
    • Product Manager(9) ;
    • Retention Specialist(9) .
    • IT Customer Care Specialist Interview

      Jan 5, 2025
      Anonymous employee
      San Antonio, TX
      Accepted offer
      Positive experience
      Easy interview

      Application

      I applied online. The process took 4 weeks. I interviewed at LegalZoom (San Antonio, TX) in Mar 2024

      Interview

      The interview was pretty easy and conducted professionally. The main points to focus on is your customer service background and how you would de-escalate a situation with a difficult customer.

      Interview questions [1]

      Question 1

      How would you de-escalate a situation with a customer?
      Answer question