Applied online and received email for scheduling a phone call interview after about 2 weeks. Being asked senario questions about your previous customers services experiences. Then waited for about 3 weeks. Had an in person interview with HR, then another 2 weeks the third round of interview with Direct manager. Then provide offer.

Apply online, Phone call to discuss your background first round , asking customer experience scenario questions, then in person with HR, then in person with manager and store manager. Then wait for background check, then you can start working. But there is no contact or lease to sign.

Pretty standard, phone interview first, then if you pass that, you will go to an in person interview. Standard questions, fairly easy to pass, it depends on the franchisee and person who is interviewing you more than the questions they are asking. They usually look for a personality type over correct answers.