Check out your Company Bowl for anonymous work chats.
Bowls
Get actionable career advice tailored to you by joining more bowls.
Followed companies
Stay ahead in opportunities and insider tips by following your dream companies.
Job searches
Get personalized job recommendations and updates by starting your searches.
Luxottica interviews FAQs
Customer Service Representative applicants have rated the interview process at Luxottica with 2.3 out of 5 (where 5 is the highest level of difficulty) and assessed their interview experience as 63% positive. To compare, the company-average is 58.3% positive. This is according to Glassdoor user ratings.
Candidates applying for Customer Service Representative roles take an average of 3 days to get hired, when considering 8 user submitted interviews for this role. To compare, the hiring process at Luxottica overall takes an average of 24 days.
Common stages of the interview process at Luxottica as a Customer Service Representative according to 8 Glassdoor interviews include:
Drug test: 21%
One on one interview: 16%
Background check: 11%
Group panel interview: 11%
Phone interview: 11%
Personality test: 11%
Presentation: 11%
IQ intelligence test: 5%
Skills test: 5%
Here are the most commonly searched roles for interview reports -
The process took 1 week. I interviewed at Luxottica (Port Washington, NY) in Jan 2018
Interview
One phone screen. Two meetings. Second with upper management. There are no drug tests. They care more about hiring cool people they can hang out with. They hire temps at first but if you prove yourself after 4-6 months they will offer full employee benefits.
An introduction about yourself and work history. Then there was the typical interview questions and situational examples of past employees/customers. I got a call back within an hour offering a position.
Interview questions [1]
Question 1
Tell me about a time you had to deal with an angry customer.
Super easy, just video call with one of manager asking simple questions and few days I got hired then he went over the next process for onboarding. It was just one interview to make decisions
I applied through a staffing agency. I interviewed at Luxottica (Port Washington, NY) in Nov 2018
Interview
They do group interviews. It takes a while since they go around the room for each individual answer. Everyone seem to piggy back off of each other. They are most likely looking for the one who is creative in their answer and stands out the most.